Mastercard called Decision Intelligence its first global-scale use of AI on the network

When Mastercard announced its Decision Intelligence fraud-scoring service on November 30, 2016, it described the product as “the first use of AI being implemented on a global scale directly on the Mastercard network.” The service scores each card transaction in real time against a model of how that account is normally used, weighing factors such as location, merchant, device data, time of day and type of purchase, then passes a predictive score to the issuing bank. Mastercard pitched it less as a way to catch more fraud than as a way to cut false declines - genuine purchases wrongly rejected - which executive Ajay Bhalla called “a major consumer pain point.”